FAQs
BEFORE YOU APPLY FOR A LOAN
- What is a "cashasap.co.uk loan"?
- What are the qualification criteria for a loan?
- How do I apply for a cashasap.co.uk loan?
- Does borrowing from cashasap.co.uk affect my credit score?
- Are there any fees for your loan service?
- Can I take out more than one loan at a time?
YOUR APPLICATION
- Can I apply over the phone?
- How much can I borrow?
- I haven't received the email application code. What should I do?
- I haven't received the text message application code. What should I do?
- My application codes are not working. What should I do?
- The application form says my card details are invalid. What should I do?
- What are your lending criteria?
- What is Credit Kudos?
- Why does cashasap.co.uk use Credit Kudos to assess my application?
- My bank isn’t listed on Credit Kudos
- I don’t want to use Credit Kudos; can I apply another way?
- I’m getting a Credit Kudos connection error, but my internet is fine
- Credit Kudos says it’s unable to connect to my bank
- Why has my application been declined?
- My loan application has been declined. What can I do now?
RECEIVING YOUR LOAN
- How will I receive my loan?
- When will I receive my loan?
- Why haven't I received my loan?
- Is it possible to increase my loan amount after completing my application?
REPAYMENT
- When will I need to repay my loan?
- How do I repay my loan?
- How do I keep track of how much I owe?
- Can I use my credit card to pay my loan?
- Can I repay my loan early?
- How can I change the debit card I repay my loan with?
- What should I do if I won't have the money in my bank account to pay off the loan?
- What should I do if I can't repay my loan?
- What happens if I don't repay my loan (and any other amounts due to us) on time?
- Can I extend my loan repayment date?
- Can I extend my loan if I have missed the repayment date?
- How many times can I extend my loan?
- I am worried about my finances, what can I do?
- What does APR mean?
- I have entered an Individual Voluntary Arrangement / Debt Relief Order / Debt Arrangement Scheme / Bankruptcy / Debt Management Plan or other arrangement with my creditors. What do I do?
